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Shipping Policy

At Cutesy Bundles, we aim to process and ship your order as quickly as possible. All orders are typically dispatched within 2-5 business days from the time of purchase.

 

Shipping times may vary depending on your location, but rest assured we do our best to ensure your gift box arrives promptly.

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  • We offer standard UK shipping for all orders with tracking. 

  • You will receive a confirmation email once your order has been dispatched, including tracking information 

  • Please note that during peak seasons (such as holidays), shipping times may be longer than usual.

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If you have any concerns or questions regarding your order, feel free to contact our customer service team at cutesybundles@gmail.com.

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Return & Exchange Policy

We want you to love your purchase from Cutesy Bundles, but if for any reason you are not completely satisfied with your gift box, you may return it in accordance with the guidelines below.

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  • Eligibility for Returns: Items must be unused, unopened, and in the original packaging to be eligible for a return. Perishable goods, customized items, and personalized products are non-returnable.

  • Return Period: You have 14 days from the date you receive your item to request a return.

  • How to Initiate a Return: Please email our customer service team at cutesybundles@gmail.com to initiate a return. We will provide you with instructions and the return address.

  • Return Shipping Costs: Return shipping costs are the responsibility of the customer unless the item is faulty or damaged upon arrival.

  • Refunds: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, refunds will be processed to your original method of payment. Please allow 5-10 business days for the refund to appear in your account.

  • Damaged or Faulty Products: If your item arrives damaged or faulty, please contact us within 48 hours of receiving your order. We will arrange a replacement or refund, including return shipping costs.

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